B2B Terms of Service

Industrial Automation Marketplace (the "Service") is operated by Szita Dániel e.v. (the "Operator", "we", "us" or "our").

Full provider and contact information is available in our Legal Notice.

By creating an account or using the Service, you agree to these Terms on behalf of yourself and, where applicable, the business or professional organization you represent.

1. Eligibility and B2B Use

The Service is intended only for business, commercial and professional use. It is not intended for consumers acting primarily outside their trade, business or profession.

You may use the Service only if you are at least 18 years old and, where you act for an organization, have authority to do so.

You must provide accurate account information and must not impersonate another person, business or organization.

2. Organizations and Accounts

An "Organization" is the business or professional entity using the Service. A sole trader may also be an Organization.

Users may have different roles and permissions. Each Organization has one Owner at a time. The Owner controls designated Organization-level actions, including billing and closure.

Ownership may be transferred to another eligible active User using the functionality provided by the Service. An Organization remains the same contracting party following an ownership transfer.

Users are responsible for activities carried out through their accounts and must keep their credentials secure.

3. Our Role as a Marketplace

The Service helps industrial automation buyers and suppliers discover each other, share business opportunities and establish contact.

Unless expressly stated otherwise, the Operator is not a party to any project contract between a Buyer and Supplier and does not act as a manufacturer, engineering contractor, integrator, employer, escrow provider or project payment intermediary.

Buyers and Suppliers contract directly with each other and are responsible for their own commercial, technical, financial and legal due diligence.

We do not guarantee the identity, competence, financial condition or performance of any User, the availability or quality of any project, or that a business relationship or contract will result from use of the Service.

The Operator does not currently collect the commercial payment due from a Buyer to a Supplier for an industrial project and does not charge a commission based on the final project value.

Buyers and Suppliers should enter into their own project agreements, confidentiality agreements or NDAs where appropriate.

Ranking and priority visibility

Marketplace search, filtering and matching are primarily based on relevance to the criteria, capabilities and project context selected by Users.

Certain Pro features may provide eligible Suppliers with additional visibility within otherwise relevant Marketplace results.

In the Supplier Directory, up to three relevant Pro Suppliers may receive Featured placement on the first results page. Eligible Suppliers rotate among available Featured positions, and a Supplier does not acquire a permanent or guaranteed top position.

An eligible Pro Supplier may also activate one seven-day contextual Visibility Boost per UTC calendar month, subject to the functionality and limits made available by the Service. A Visibility Boost applies only to the selected service and service-country context where the Supplier would otherwise be relevant.

Priority visibility does not make an unrelated Supplier eligible for a result. In project matching, the underlying match score remains primary. Priority visibility may affect ordering only where Suppliers are otherwise eligible and, where applicable, may be used to distinguish Suppliers with equal match scores.

Featured or boosted placement is identified in the Marketplace where such placement is shown. Priority visibility does not guarantee any particular ranking position, number of impressions, profile views, inquiries, Leads, Project Requests, contracts, revenue or other commercial outcome.

4. Project Requests, Leads and Inquiries

Buyers may submit Project Requests and contact Suppliers through Marketplace workflows. We may review, match, distribute, expire, close or otherwise administer those requests as part of operating the Service.

Submitting a Project Request does not require a Buyer to contract with a Supplier, and receiving a Lead or opportunity does not guarantee work.

Buyer contact information may be restricted until the relevant Marketplace workflow allows it to be shared.

Contact information received through a non-public Marketplace workflow may be used only for the relevant legitimate business interaction and reasonable related follow-up. It must not be harvested, sold or used for unrelated bulk marketing.

5. Profiles and User Content

Users and Organizations are responsible for information and materials they submit to the Service, including company profiles, logos, descriptions, case studies, certifications, Project Requests and inquiry content ("User Content").

You must have the right to provide User Content and must ensure that it is not materially misleading, unlawful or infringing.

You retain ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, display, process and technically adapt it only as reasonably necessary to operate, secure and provide the Service.

Separate permission may be required before we use a Supplier's name, trademark or logo in external advertising or promotional campaigns.

Reviewed and Verified profiles

A Reviewed or Verified label represents only the administrative checks described by the Service. It is not technical certification, professional accreditation, financial due diligence, legal due diligence, project guarantee or endorsement by the Operator.

6. Acceptable Use and Moderation

You must use the Service lawfully and in good faith.

You must not:

• provide fraudulent or materially misleading information;
• impersonate another person or business;
• create a business profile without authority;
• use the Service for fraud, phishing, malware or other unlawful activity;
• attempt unauthorized access to accounts, systems or data;
• bypass authentication, authorization, security controls or plan restrictions;
• scrape or systematically extract Marketplace data without permission;
• harvest contact information or use it for prohibited bulk marketing;
• infringe intellectual-property or other third-party rights;
• interfere with the availability or security of the Service; or
• use the Service in violation of applicable sanctions, export-control rules or embargoes.

We may investigate reports and take proportionate action, including requesting correction, restricting visibility, removing content, suspending access or terminating an account or Organization.

Serious fraud, security abuse, unlawful content or similar serious conduct may result in immediate action.

Allegedly illegal content may be reported using our reporting process.

Content moderation process

We may review User Content following a report, as part of our own Service administration, or where we otherwise become aware of a possible violation of law or these Terms.

Depending on the circumstances, moderation may result in no action, a request for correction, restriction of visibility, removal or disabling of content, suspension of a profile or account, or another proportionate restriction described in these Terms.

At launch, content-moderation decisions that restrict User Content are reviewed and made by a person. We do not use automated means to make those moderation decisions.

Where required by applicable law, an affected User will receive a statement explaining the moderation decision. Depending on the decision, this may identify the restriction and its duration or scope, the relevant facts and circumstances, whether the decision followed a report, whether automated means were used, the applicable legal or contractual ground and the available ways to seek review or other redress.

A User affected by a moderation decision may ask us to review the decision through the Feedback page. Review requests are assessed by a person. This does not limit any judicial or other legal remedies that may be available.

7. Plans, Trial and Billing

The Service may offer Free and paid Pro plans. Current plan features, prices and available billing intervals are shown on our Pricing page and during checkout. The price presented at checkout applies to the purchase.

Pro trial

Eligible Organizations may receive one 60-day Pro trial. Unless expressly stated otherwise, no payment card is required, no automatic payment is taken when the trial ends, and the Organization returns to Free unless it separately purchases Pro.

Paid subscriptions

Only the Organization Owner may initiate or manage paid subscription actions. By purchasing Pro, the Owner confirms that they are authorized to bind the Organization to the payment obligation.

Before completing a purchase, the applicable plan and price are shown during checkout. The contracting language is English and electronic confirmation of the purchase is provided.

Paid subscriptions automatically renew for the selected billing interval until cancelled.

Electronic contracting process

A paid Pro subscription is concluded electronically. The Organization Owner first selects the monthly or yearly Pro plan, provides and verifies the required legal billing details, continues to the Stripe-hosted checkout, reviews the applicable payment and subscription information and submits the payment.

Before submitting the payment, the User can identify and correct data-entry errors using the available form controls, by changing the billing information, or by returning to an earlier step of the checkout process.

The contracting language is English. We do not create or file a separately signed contract document for each online subscription purchase. We retain electronic records reasonably necessary to evidence the subscription, transaction and relevant legal acceptance where applicable.

The current Terms remain available on the Service and can be saved or printed by the User. Current subscription information can be accessed through the relevant account and billing functionality, and billing documents or payment information may also be available through the applicable payment or invoicing provider.

After successful checkout, the Service displays electronic confirmation that the checkout flow has returned to Automation Marketplace. Pro access is activated only after the verified Stripe billing event has been processed.

We are not currently subject to a specific voluntary code of conduct for the electronic contracting process unless we expressly state otherwise.

Failed payments

If a renewal payment fails, we currently provide a 7-day payment grace period. Pro access may continue during that period. If payment remains unsuccessful, we may suspend or end the paid subscription or return the Organization to Free.

Refunds

Subscription fees are generally non-refundable and non-prorated after a successful charge, except where required by law or where we decide that a refund is appropriate, for example because of a duplicate charge, billing error or confirmed system error.

Price and paid-plan changes

We may change prices or plan features. For a general price increase affecting an existing paid subscription, we will normally provide at least 30 days' advance notice. The new price applies from the first renewal on or after the stated effective date.

Where reasonably possible, we will also provide advance notice of a material adverse reduction to an important prepaid Pro feature.

8. Cancellation, Organization Closure and Accounts

Subscription cancellation

An Owner may cancel a paid subscription. Cancellation normally takes effect at the end of the current paid billing period, and Pro access continues until then.

Where the Service provides a resume option, a scheduled cancellation may be withdrawn before it takes effect. Doing so continues the existing subscription rather than creating a second subscription.

Organization closure

An Organization with an active paid subscription must first allow that subscription to fully end and return to Free before Organization closure can be completed.

The Owner may then request closure through the available process. Closure may require administrative review. Once executed, access and public Organization visibility end and the closure is irreversible.

Personal data and other records following closure are handled according to our Privacy Policy and applicable retention requirements.

Personal accounts

A Member or Administrator may generally deactivate their personal account without closing the Organization. An Owner must first transfer ownership to another eligible User or close the Organization.

Account deactivation is separate from a personal-data erasure request.

9. Privacy, Cookies and Security

Our processing of personal data is described in our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy.

We use technical and organizational measures appropriate to the Service and its risks, but no internet service can guarantee absolute security.

Users must protect their credentials and promptly notify us of suspected account compromise.

Necessary account, billing, security, legal and Service communications may be sent to the email address associated with the User's account. Optional marketing communications are treated separately.

10. Service Availability and Third-Party Services

We aim to operate the Service with reasonable care, but unless a separate written SLA states otherwise, we do not guarantee uninterrupted availability, a particular uptime level or error-free operation.

We also do not guarantee a minimum number of Buyers, Suppliers, Leads, projects, contracts, revenue or return on subscription cost.

The Service depends on third-party providers for functions such as hosting, email, payments, billing and infrastructure. We are not automatically responsible for an independent third-party failure, but this does not exclude responsibility for our own acts, omissions or configuration where applicable.

11. Suspension and Termination

We may restrict, suspend or terminate access where a User or Organization materially or repeatedly violates these Terms, applicable law or Service security requirements.

Serious misconduct may justify immediate action without prior warning.

If we terminate a paid Organization for our own business reasons without a material breach by that Organization, we will normally provide at least 30 days' prior notice where reasonably possible and refund the unused proportion of prepaid fees where the Organization loses prepaid Service because of our termination.

Shorter or immediate action may be necessary for legal, regulatory, sanctions or security reasons.

12. Warranties and Limitation of Liability

To the maximum extent permitted by law, the Service is provided without warranties beyond those expressly stated in these Terms.

Users remain responsible for their own business decisions and for contracts entered into with other Marketplace Users.

To the maximum extent permitted by law, we are not liable for indirect or consequential business loss, including anticipated profit, anticipated revenue, anticipated project value or loss of a possible business opportunity, merely because a Marketplace opportunity did not result in or successfully complete a project.

Our aggregate liability to an Organization arising out of or in connection with the Service will not exceed:

• where the Organization paid Service fees during the 12 months immediately preceding the event giving rise to the claim, the total Service fees actually paid during that period; or
• where no Service fees were paid during that period, EUR 100.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. General Legal Terms

Intellectual property

Except for User Content and third-party materials, the Service, software, branding, original interface elements, databases and other protected Service materials are owned by or licensed to the Operator.

Indemnity

To the extent permitted by law, an Organization is responsible for reasonable third-party claims, losses and costs caused by its unlawful User Content, infringement of third-party rights, fraudulent or unlawful use of the Service, or material breach of these Terms.

Force majeure

Neither party is responsible for failure or delay caused by circumstances genuinely outside its reasonable control to the extent permitted by law. The affected party should take reasonable steps to reduce the impact.

Feedback

We may use voluntary product suggestions and general feedback to improve the Service without payment or ownership obligation to the User.

Transfer of the Service

We may transfer the Service and related contracts as part of a corporate restructuring, legal succession, business transfer, merger or acquisition where permitted by law. Required notices or other legal steps will be provided where applicable.

Entire agreement and severability

These Terms, together with documents and commercial terms expressly incorporated into them, govern use of the Service. If any provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Failure to enforce a right immediately does not waive that right.

14. Changes to These Terms

We may update these Terms as the Service, our business or applicable law changes.

For material changes affecting Users' or Organizations' substantive rights or obligations, we will normally provide at least 30 days' advance notice.

Changes may take effect sooner where reasonably necessary for legal, regulatory, security, fraud-prevention or urgent risk-management reasons.

Where appropriate, we may require acceptance of updated Terms before continued use of the Service.

15. Governing Law, Language and Contact

These Terms are governed by the laws of Hungary, without prejudice to mandatory rules that apply regardless of contractual choice.

The parties should first attempt in good faith to resolve disputes through direct communication. Unresolved disputes are subject to the competent courts of Hungary to the extent permitted by applicable law.

The authoritative version of these Terms is the English-language version.

Questions about these Terms or the Service may be sent to: